Technical Service Representative, Southeast (TN) Exempt
Sika
Sarnafil manufactures high quality, single ply roofing and waterproofing membranes. With over 40 years experience, Sika Sarnafil's roofing and waterproofing systems are recognized for
their ability to withstand the test of time. Our solutions are successful and we service our customers by providing beneficial support in the form
of comprehensive design review and technical advice during construction. We currently have an opening for a Technical Service Representative for our Southeast Region. The candidate should be located in the Nashville or Chattanooga, TN area.
The
Technical Service Representative is responsible for monitoring the installation of Sarnafil Roof Systems
to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor
personnel. Field Reports and various administrative reports are required on a regular basis. Candidate must be a self starter, be comfortable with people, and have the requisite manual dexterity
to be able to teach installation techniques. The candidate needs to have a roofing or construction background. This position reports to the Regional Technical Manager.
The
responsibilities include:
Training of applicators
to properly and efficiently install Sarnafil roofing and waterproofing systems in an effort to ensure
quality and contractor profitability. Provide training to others as needed.
Overseeing
the application process by attending job starts and performing in-progress project visits to monitor
and enforce proper installation. Assure that application is in accordance with good roofing practices
and Sarnafil specifications through documentation with field reports. Help to resolve installation problems
and issues as they arise.
Conducting final inspections for technical
acceptance for warranty issuance.
Act as the liaison between the
applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation
process.
Assist Sales and others with pre-job meetings,
roof surveys, and warranty claim issues.
Following up on leak
and warranty claim calls, and complete necessary Sarnafil repairs as needed.
Inspection
of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
Participation
in job meetings with contractors, architects, building owners, Sarnafil sales personal and applicators.
Cut
samples
Hot air welding manually and with the Sarnametic welder
Meeting
with maintenance men and or building owners to review maintenance items.
Supporting
Sales, Marketing, and Technical departments with miscellaneous items as needed including, but not limited
to, trade shows, models, field tests, roof tours, etc.
Follow
company environmental and safety policies.
Other projects as
they arise.
The ideal
candidate will have the following qualifications and skills:
High
School Diploma
2-5 years of work experience in the roofing industry
Technical
knowledge of single-ply roof membrane installation, ideally Sarnafil
Ability
to travel extensively within the region, some overnight travel
Basic
computer literacy
Valid driver’s license
Physical
Requirements: This position will require manual dexterity
and strength to install the company’s materials with the appropriate tools and equipment:
This
position will require sitting, walking and standing
Ability to
set up, carry, and lower ladders
Ability to climb staircases,
ladders, including vertical ladders in elevated heights and highrises
Occasional
bending, pushing, pulling and putting pressure on material
No
fear of heights
Adequate vision
Ability
to lift material of up to 80 pounds
Ability to crouch and kneel
on job sites as required
Sika Sarnafil offers a comprehensive
benefit package including competitive salary, profit sharing, medical and dental insurance, flexible
spending and dependent care plans, and an excellent 401(K) program and tuition reimbursement. If
you are interested in this challenging position
in a growing company, please send your resume including salary requirements to us.
Sika
Sarnafil, A Division of Sika Corp. Cora Ellies, Human Resources Director 100
Dan Road Canton, MA 02021 email:jobs.sarnafil@us.sika.com fax:
781-828-8849
